First, check your spam, junk, and quarantine folders (quarantine is a folder some email security systems use to hold suspicious messages before they reach your inbox).
If you use Gmail, Outlook, Yahoo, or another personal email service:
Check your spam or junk folder, and add [email protected] to your contacts or safe senders list.
If you use a work email address, or your email is managed by an IT provider, ask your administrator to allow messages from:
Email address: [email protected]
Sending IP address: 149.72.204.152
This is a legitimate Lendio email address used only for account verification.
If you're still unable to receive the email, please contact our Customer Support team via chat, emailing [email protected], or calling (855) 853-6346*.
*Hours of Operation: Monday–Friday, 7:30 a.m.–5:00 p.m. MST